Terms & conditions

Last updated: 2 July 2026

This English text is a translation, provided for convenience. If it differs from the Dutch version, the Dutch version is the one that applies.

These terms apply to all quotes and assignments of Rodin de Grood.

1. Definitions

In these general terms and conditions the following terms mean:

  • Contractor: Rodin de Grood, established in Zoetermeer, registered with the Dutch Chamber of Commerce under number 42100426, VAT ID NL005492594B61.

  • Client: the natural or legal person who enters into an agreement with the contractor or receives a quote to that end.

  • Services: all work the contractor performs for the client, including content creation, social media management, advertising (ads), video production, web design and online store management.

  • Agreement: the arrangement between contractor and client regarding the performance of services.

2. Applicability

  1. These terms apply to all quotes, assignments and agreements between contractor and client.
  2. Deviations only apply where they have been agreed in writing.
  3. The client’s own general terms and conditions are expressly rejected, unless agreed otherwise in writing.

3. Quotes and formation

  1. Quotes are without obligation and valid for 30 days from their date, unless stated otherwise.
  2. The agreement is formed the moment the client approves a quote or proposal in writing (including by email).
  3. Prices stated are in euros and exclude VAT, unless indicated otherwise.

4. Performance of the assignment

  1. The contractor performs the assignment to the best of his insight and ability. This is an obligation of effort, not an obligation of result, unless expressly agreed otherwise.
  2. Stated deadlines are indicative and not strict deadlines, unless agreed otherwise in writing.
  3. The contractor may have parts of the assignment carried out by third parties where that is desirable for proper performance.

5. Cooperation by the client

  1. The client ensures that all information, materials and access needed for performance are supplied on time and correctly.
  2. Delay or additional costs caused by failing to supply these, or supplying them late or incorrectly, are for the client’s account.

6. Changes and additional work

  1. Changes to the assignment that result in extra work are charged as additional work at the hourly rate then applicable or at a price agreed in advance.
  2. The contractor informs the client in advance about additional work and its consequences for planning and price.

7. Rates and payment

  1. Invoicing takes place after delivery. Larger assignments may be invoiced in instalments; ongoing services are invoiced monthly.
  2. For larger assignments a 50% deposit may be requested at the start.
  3. The payment term is 14 days from the invoice date.
  4. In the event of late payment the client is in default by operation of law and owes the statutory (commercial) interest, as well as the reasonable costs of collection.
  5. The contractor may suspend the work for as long as the client has not (fully) met the payment obligation.

8. Media costs and advertising budget

  1. Third-party costs needed for performance, such as advertising budget, paid software, stock material, fonts or plug-ins, fall outside the fee and are for the client’s account.
  2. Advertising budget is agreed in advance and is, unless agreed otherwise, paid directly by the client to the platform concerned.
  3. The contractor is not responsible for the results of advertising campaigns; these also depend on factors outside his influence, such as the platform, the market and the budget.

9. Ongoing services and cancellation

  1. Ongoing services (such as social media management or advertising management) are entered into for one month and are silently renewed by one month at a time.
  2. Cancellation is done in writing with a notice period of one month.
  3. Work already performed and costs already incurred are charged upon cancellation.

10. Cancelling an assignment

  1. If the client cancels an assignment after approval but before or during performance, the work already performed, the time reserved and the costs incurred are charged.
  2. For scheduled shoot days cancelled by the client less than 48 hours in advance, the contractor may charge the reserved time in full.

11. Delivery and approval

  1. After delivery the client has 7 days to check the work and report any defects in writing.
  2. If nothing is reported within that period, the work is deemed approved.
  3. An assignment includes one round of feedback; further changes count as additional work.

12. Intellectual property

  1. All rights to works created by the contractor rest with the contractor until the client has paid in full.
  2. After payment in full the client obtains a right of use to the delivered work for the agreed purpose.
  3. The contractor may use the work created for his own portfolio and promotion, unless agreed otherwise in writing.
  4. Third-party licences (such as fonts, stock material or software) apply under the terms of those third parties; the associated costs are for the client’s account.
  5. The client warrants that materials supplied (texts, images, logos) may be used free of third-party rights and indemnifies the contractor against claims in this respect.

13. Liability

  1. The contractor’s liability is limited to the invoice amount of the assignment concerned, or the part of it to which the liability relates.
  2. The contractor is not liable for indirect damage, such as consequential loss, lost profit or missed savings.
  3. The contractor is not liable for the functioning of third-party services (such as hosting, social media platforms or advertising networks).
  4. The limitations in this article do not apply in the event of intent or wilful recklessness on the part of the contractor.

14. Force majeure

  1. In the event of force majeure the obligations are suspended. If the force majeure lasts longer than 30 days, both parties may terminate the agreement in writing without liability for damages.

15. Confidentiality

Both parties treat confidential information they receive in the context of the assignment as confidential and do not share it with third parties without permission.

16. Complaints

Report complaints about the performance or an invoice in writing within 14 days. The contractor responds within a reasonable period and works with the client to find a suitable solution.

17. Consumers

If the client is a consumer (a natural person not acting for a profession or business), mandatory provisions of consumer law continue to apply in full. Where a provision in these terms conflicts with that, mandatory consumer law prevails.

18. Governing law

  1. Dutch law applies to all agreements.
  2. Disputes are submitted to the competent court in the contractor’s district, unless the law mandatorily provides otherwise.

Questions about these terms? Feel free to get in touch.